Right to Non-Discrimination 

We may not discriminate against you because you exercise any of your privacy rights contained in this Privacy Policy including, but not limited to: 

• Denying goods or services to you; 

• Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; 

• Providing a different level or quality of goods or services to you; or 

• Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. 

Verifying Requests 

You may request to exercise your rights of access, deletion, or correction by contacting us via Suite 305, 656 Quince Orchard Rd STE 300, Gaithersburg, MD 20878, United States . To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request.  If you request access to or deletion of your personal information, we may require you to provide any of the following information: name, email address, telephone number, or postal address, and account information. When you make such a request, you can expect the following:  

• As required under applicable law, we will verify your identity. You will need to provide us with your email address and full name.  We may ask for additional information if needed. 

• We will confirm that you want your information accessed, corrected, and/or deleted. 

• We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the Website or phone number listed below. 

• We will respond to your request within 45 days upon receipt of your request. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why. 

• In certain cases, a request for access, correction, or deletion may be denied. For example, if we cannot verify your identity, the law requires that we maintain the information, or if we need the information for internal purposes such as providing services or completing an order. If we deny your request, we will explain why we denied it and delete any other information that is not protected and subject to denial. 

Authorized Agents 

You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as described in the Data Request section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require: 

• The authorized agent to provide proof that you provided signed permission to the authorized agent to submit the request; 

• You to verify your identity directly with us; or 

• You to directly confirm with us that you provided the authorized agent permission to submit the request. 

Appeal Process 

If you have made a request to access, correct, or delete your personal information under a state privacy law with an appeal right, and we have declined to take action, you may appeal our decision within 45 days of the denial. When you make such an appeal, you can expect the following: 

• We will verify your identity. You will need to provide us with your email address and full name.  We may ask for additional information if needed. 

• We will review your appeal and respond in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision, within 45 days upon receipt of your appeal. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why. 

• In certain cases, an appeal may be denied. For example, if we cannot verify your identity, the law requires that we maintain the information, or if we need the information for internal purposes such as providing Services or completing an order. If we deny your appeal, we will explain why we denied it and provide you with a method to contact your state’s Attorney General to submit a complaint.